Legal
Privacy Policy
How information submitted to RefurbGuys is collected, used and retained.
This policy is provided as a working draft for the first release of the website. It should be reviewed against the final business details, data processors and retention practices before the site is promoted.
Who we are
RefurbGuys provides commercial and industrial refurbishment services in Dorset and the surrounding area. Full registered business details and a data protection contact will be published here once confirmed.
Information we collect
We collect the information you provide through the commercial project enquiry form or by contacting us directly. This typically includes your name, company, email address, telephone number, the property location, details of the works you are considering, your budget range, timescales and any documents or photographs you choose to attach.
We also collect limited technical information about visits to this website, such as pages viewed and general device information, where you have agreed to analytics cookies.
How we use it
Enquiry information is used to respond to you, to scope and price the works, to arrange a site survey and to administer any project that follows. We do not sell your information and we do not use it for unrelated marketing.
Legal basis
Where you submit an enquiry, we process your information on the basis of taking steps at your request prior to entering a contract, and on the basis of our legitimate interest in responding to business enquiries. Analytics cookies are used only with your consent.
Sharing
Where a project requires specialist works, relevant details may be shared with the trades or suppliers involved in order to scope and deliver those works. Service providers used to host this website and to handle enquiry correspondence may process information on our behalf.
Retention
Enquiry information is retained for as long as necessary to respond to the enquiry and for a reasonable period afterwards in case the project proceeds or recurs. Project records are retained in line with normal commercial and legal requirements.
Your rights
You have the right to request access to the information we hold about you, to have inaccurate information corrected, to request erasure in certain circumstances, and to object to or restrict certain processing. You may also complain to the Information Commissioner’s Office.
Contact
Privacy enquiries: projects@refurbguys.co.uk. See also our Cookie Policy.